Privacy Policy

At EV Concierge, we prioritize the privacy of our customers and take their personal information seriously.

This Privacy Policy outlines the types of personally identifiable information we collect from our website users, how we use this information, and when we share it with third parties.

This Policy is in accordance with the Terms of Use found on our website and is applicable to all users. By using our website, you are accepting the terms outlined in this Policy.

Key Definitions

In this Policy, the term “EV Concierge” refers to our website, where our products and services are offered. “We,” “Company,” “us,” or “our” refers to EV Concierge, the entity responsible for your information under this Privacy Policy. “You” or “Customer” refers to the buyers and users of our website.

Personal Information We Collect

• Personal information such as your name, mailing address, email address, contact information, billing address, or any other relevant contact information.

• Internet protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

• Information about your use of our website, including the time of access, browsing intentions, and online searching behavior.

• Any other information that you choose to share with EV Concierge.

Data Collection Methods

We use technologies such as cookies to store information on your device, whether it is a computer or a hand-held device. These cookies may be persistent or session-based, and we utilize multiple types of cookies to provide certain features, such as recognizing when you return to our website, storing your preferences and login information, tracking your orders, and analyzing traffic. Most web browsers automatically accept cookies, but you can typically change your browser settings to prevent this.

Please note that declining or rejecting the use of cookies may affect your ability to fully utilize our website, as certain features may become inaccessible. If you encounter any difficulties in accessing our website, please check your browser settings.

Data Use

We use the information we collect, including anonymous data received through web traffic, for the following purposes:

• Analyzing trends • Administering the site • Tracking user activities on the site • Gathering demographic information about our user base • Personalizing and improving your shopping experience at EV Concierge • Understanding your shopping preferences • Providing a better shopping experience for customers • Verifying accounts and ensuring we can provide the requested services • Communicating about marketing campaigns, discounts, or deals • Keeping correspondence through a newsletter or periodic emails • Processing transactions • Marketing to you in a more effective manner

Data Sharing

EV Concierge may share your personal information with the following entities:

• Agents for the purpose of product delivery • Legal bodies in the event of judicial proceedings or as required by law • Governmental agencies or law enforcement bodies to defend our legal rights • Banks for financial transaction purposes

Data Security

Your peace of mind is of utmost importance to us, and we follow industry-standard security measures to protect your personal information. We are fully compliant with the latest Payment Card Industry (PCI) data security standards and utilize advanced encryption, authentication, and fraud detection technology to keep your credit card information safe when making purchases through our store. We also regularly review our security measures to maintain the confidentiality of your personal information as outlined in this Privacy Policy.

Policy Updates

We hold the right to modify this Privacy Policy at any time. We encourage you to periodically review this Policy for any updates or changes. In the event of any modifications, whether additions or deletions, we will update the Policy on our website.

Third-Party Websites

Our website may include links to third-party websites. However, these links do not reflect any endorsement or affiliation with those websites. EV Concierge is not responsible for any content posted on these websites and does not agree with their terms of use or privacy policies. We advise users to exercise caution when visiting these sites and to review their policies to ensure their privacy and security.

Contact Information

We are always here to assist you and welcome any questions or concerns. Please don’t hesitate to reach out to us.